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We are seeking a Help Desk for a company in the Dover, NJ area. The ideal candidate must have experience in customer service and resolving technical issues. Requirements Help Desk:
Previous experience in customer service and technical support.
Microsoft Office and data entry.
Excellent communication skills, written and verbal.
Positive and professional.
Benefits of the Help Desk:
Monday-Friday 8 am-4:30 pm.
Pay rate $22 per hour.
Medical / Dental / Vision.
Responsibilities of the Help Desk:
Handle customer inquiries through email and phone.
Provide information about products and services.
Troubleshoot and resolve product issues and concerns.
Document and update customer records based on interactions.
Develop and maintain a knowledge base of the evolving products and services.
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