Front Desk CoordinatorAnswers phone lines and directs phone calls takes messages, greets all who enter and leave Action Group Staffing, run the front end of the application process, passes out weekly paychecks and annual W2s, distributes daily mail, provides all paperwork to potential employees, performs basic clerical functions, enters applications, filing, and assists/supports Recruiting Coordinator, Management and Executive Leadership Team on special projects. This position reports directly to the Office Manager.
Job Duties:
· Answer all phone calls quickly and professionally.“Good morning/afternoon Action Group Staffing this is (your name) how may I help you.â€â€œGood morning/afternoon Action Group Staffing this is (your name) can you hold please.â€
· Everyone who comes into Action should be greeted in a courteous, professional, and helpful manner. Welcome them to Action Group Staffing. Assist them however, is needed. Thank them for coming when they leave.
· Paychecks must be signed for and ID shown to verify the employee picking up the check. Anyone picking up a check on behalf of the employee must have a current dated note signed by the employee granting permission to pick up the check (check ID). The same applies to W2s.
· Clean the front entry as needed during the day
· Take out the trash on Tuesdays and Fridays
· Make sure mail is distributed to the correct department/office
· Enter in new and updated employee files into Avionte notes as time allows
· Schedule interviews for applicants
· Update office inventory spreadsheet monthly and submit to office manager.
· Conduct special projects as needed to help Recruiting Coordinator and Office Manager
· Treat everyone as you wish to be treated, with integrity and respect. Be courteous, fair, polite, respectful, and professional at all times.
This position will also be required, due to workload and amount of office staff, to serve in the role of a Staffing Coordinator Trainee. The following functions will also be included in this position.
Operational duties include (but are not limited to):§ Recruiting, screening, interviewing, and testing candidates§ Taking/filling orders and managing the order lifecycle§ Targeted recruiting, screening, hiring, orientation, and training of temporary employees§ Data entry of applications and test results§ Running background screens and communicating results§ Problem resolution and employee relations§ Customer reporting & service delivery§ Administration of employee retention programs§ Maintain communication between the customer, temporary employees, and Action Group staff§ Participate in meetings to understand department needs.§ Ensure overall satisfaction and offer customized solutions§ Strive to meet and exceed customer expectations§ Special projects as assigned
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